Every TalentClick assessment begins with Informed Consent where the participant is asked to read the Terms of Use and must indicate “I Agree” in order to proceed with the assessment. […]
Read More… from How is consent handled from the participant?
TalentClick stores data in two locations. Our main database stores assessment data is stored in Oregon, USA with Amazon Web Services. Canadian assessment data in Montreal, Quebec with Amazon Web […]
We leverage the power of Amazon Web Services (AWS) to increase our reliability, and to offer increased flexibility while adhering to the highest standards for security. TalentClick uses two separate […]
We stay up to date on the legal aspects of pre-employment screening and strictly adhere to the laws governing it, best practices and guidelines through SIOP (Society of Industrial/Organizational Psychology) […]
Yes. Based on extensive research, our assessments meet the standards specified in the EEOC’s Uniform Guidelines on Employee Selection Procedures (1978), which addresses adverse impact (discrimination) in pre-hire assessments. Our […]
Read More… from Are assessments compliant with government regulations?
Yes. Customers can submit a ‘case,’ to https://www.talentclick.com/support/ which is received and reviewed immediately. 80% of our cases are resolved within 4 hours. Based on post-ticket evaluation surveys, our customer […]
Read More… from Do you have an internal trouble ticket system?
Yes. After you submit a ticket to https://www.talentclick.com/support/, a TalentClick team member will either email or call you to resolve your problem. Video calls and screen shares are also commonly […]
If you need additional help, support, or resources, we’ve got you covered! Technical Support – Submit a ticket to https://www.talentclick.com/support/ and we will respond within one business day. Common questions […]
We accept payment by EFT, cheque, Visa, or Mastercard. The frequency of payment depends on your agreement type (typically monthly, quarterly or annual). Payment terms are typically net 30 days. […]
Yes. We currently do this for many of our clients. We are flexible with billing options and can set up different departments/locations with separate assessment links and billing. Or we […]
Yes. In general, high-quality personality assessments are considered to be very accurate in predicting behaviors, and our tools align with that figure. Our case studies and customer references demonstrate significant […]
TalentClick’s behavioral assessments capture the personal characteristics of individuals that predict on-the-job behavior, including personality traits, values and attitudes, cognitive abilities, and more. These characteristics or ‘default settings’ reliably predict […]
