No. Furthermore, our assessment questionnaire does NOT ask invasive personal questions (for example, about childhood or personal life) unlike several other test publishers/vendors. […]
Every TalentClick assessment begins with Informed Consent where the participant is asked to read the Terms of Use and must indicate “I Agree” in order to proceed with the assessment. […]
Read More… from How is consent handled from the participant?
Unless a customer requests otherwise, data submitted by participants who have completed an assessment will be kept strictly confidential and will not be shared with anyone other than the parties […]
We are certified SOC 2® (Service Organization Control) compliant. This is a voluntary compliance standard for service organizations, developed by the American Institute of CPAs (AICPA), which specifies how organizations […]
We stay up to date on the legal aspects of pre-employment screening and strictly adhere to the laws governing it, best practices and guidelines through SIOP (Society of Industrial/Organizational Psychology) […]
Yes. Based on extensive research, our assessments meet the standards specified in the EEOC’s Uniform Guidelines on Employee Selection Procedures (1978), which addresses adverse impact (discrimination) in pre-hire assessments. Our […]
Read More… from Are assessments compliant with government regulations?
Yes. Customers can submit a ‘case,’ to https://www.talentclick.com/support/ which is received and reviewed immediately. 80% of our cases are resolved within 4 hours. Based on post-ticket evaluation surveys, our customer […]
Read More… from Do you have an internal trouble ticket system?
Yes. After you submit a ticket to https://www.talentclick.com/support/, a TalentClick team member will either email or call you to resolve your problem. Video calls and screen shares are also commonly […]
If you need additional help, support, or resources, we’ve got you covered! Technical Support – Submit a ticket to https://www.talentclick.com/support/ and we will respond within one business day. Common questions […]
We accept payment by EFT, cheque, Visa, or Mastercard. The frequency of payment depends on your agreement type (typically monthly, quarterly or annual). Payment terms are typically net 30 days. […]
Yes. We currently do this for many of our clients. We are flexible with billing options and can set up different departments/locations with separate assessment links and billing. Or we […]
Yes. In general, high-quality personality assessments are considered to be very accurate in predicting behaviors, and our tools align with that figure. Our case studies and customer references demonstrate significant […]
