How will the reports be received?
When a participant completes their assessment, all reports will be stored automatically in your secure customer account in the TalentClick Portal. Additionally, reports can be emailed directly as PDF attachments […]
What if I need more training or resources?
For all of our training, there are also self-serve, on-demand online video tutorials and resources to help you interpret and get the most out of our solutions. If you later […]
What is the onboarding process for new customers?
As a new TalentClick customer there are only a few steps to get you up and running. 1. Account Set-Up (2-3 business days) – You will receive access to the […]
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What populations/countries are the assessments validated in?
TalentClick uses global norms by pooling assessment data from over 100 countries and 25 languages. This is a best practice for normative talent assessments as it allows for the evaluation […]
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What type of research has been completed?
We have a variety of research studies completed and ongoing with clients in a variety of industries, including hospitality, mining, healthcare, manufacturing, transportation, and more. We correlate assessment results with […]
Are the assessments Valid and Reliable?
Our assessments have established validity and reliability that meet the standards specified in the EEOC’s Uniform Guidelines on Employee Selection Procedures (1978). Validity Standards specified in the Uniform Guidelines on […]
Are TalentClick assessments Normative or Ipsative?
All TalentClick assessments are normative, which is the gold standard for use in employee selection. With normative assessments, the data for individuals is analyzed (scored) against the appropriate normative group, […]
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Does TalentClick have a SOC 2® compliance certification?
Yes, our organization undergoes annual voluntary audits to maintain our SOC 2® compliance certification. This helps our organizations manage third-party risks and keep our client data safe and secure. Learn […]
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How is security ensured in both accessing and transmitting data?
We enable SSL (Secure Sockets Layer) 256 bit encryption for accessing and transmitting sensitive data. We are a certified SOC 2® (Service Organization Control) compliant organization, ensuring client data is […]
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What are your quality control procedures to ensure accuracy in the reporting of results?
At a technical level, we perform regular quality assurance diagnostics to ensure reports are accurate, and we update our scoring algorithms on an annual basis. […]
Can you integrate with applicant tracking systems of HR Information Systems?
Yes. We have a ‘ready to use’ partner API and have also done integrations with major applicant tracking systems such as Oracle/Taleo and SAP/Success Factors. […]
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Where is data stored?
TalentClick stores data in two locations. Our main database stores assessment data is stored in Oregon, USA with Amazon Web Services. Canadian assessment data in Montreal, Quebec with Amazon Web […]
