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FAQ Category: 11. Employee Engagement Survey

What should be our target response rate? (or – Is there a minimum response rate required?)

A higher response rate means the results are more likely to be representative of the target group. Typically, over 80% is excellent and less than 20% incurs a risk that […]

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How long does it take to receive results?

TalentClick will email the report(s) to the Client within 3-4 weeks of survey completion. […]

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If we use the TalentClick survey next year, can we add an overview from the previous year’s survey so that we able to compare the results?

Yes, it’s possible to compare results year over year, which is recommended. The scores from the previous engagement survey administered can be added as an additional score in the bar […]

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How is the Overall Employee Engagement Score calculated? (What is the range value on the overall engagement score?)

The overall engagement score is out of 100 and is calculated based on the organization’s total sum of all factor scores (for all employees) / the maximum score that can […]

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Who should be included in the survey?

Engagement Survey insights are most representative and useful when all employees are asked to participate. TalentClick’s engagement survey is designed to improve morale and retention across every level of the […]

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How long should you give employees to respond?

We generally recommend 2 weeks to collect survey responses. This typically accommodates most employee schedules and provides some time urgency. However, if you have not received your targeted response rate […]

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Are the survey responses anonymous?

The survey results are confidential, which means the employer will not have access to any individual scores. All results will be reported as group averages only and Employers will not […]

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Does the survey collect demographics (gender, age, management-level, seniority, etc.)? How will be the results be displayed?

The standard TalentClick survey collects the Management-level (manager vs. non-manager) of employees. In the standard master report, all results are displayed according to three groups: all employees, managers, and non-managers. […]

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What is the difference between indicators and drivers?

The 3 engagement “indicators” are discrete factors from the 12 engagement “drivers,” so each of the 15 factors has its own set of questions. The drivers reflect employee perceptions regarding […]

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How long does the survey take to complete?

The survey should take participants about 12-15 minutes to complete. […]

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Can we include a list of our own questions along with yours?

Yes, we are able to add a set of custom survey questions of your choosing. These items would be presented in the report as ‘additional results,’ and would not be […]

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Do you offer the Employee Engagement Survey in different languages?

Currently, the Employee Engagement Survey is available in: English French Spanish German Slovak Ukrainian And adding more as requested! The reports are available in English only. Please contact us if […]

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