FAQ Category: 14. Customer Support

Do you have an internal trouble ticket system?

Apr, 15th, 2021
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Yes. Customers can submit a ‘case,’ to https://www.talentclick.com/support/ which is received and reviewed immediately. 80% of our cases are resolved within 4 hours. Based on post-ticket evaluation surveys, our customer […]

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Is there live support?

Apr, 15th, 2021
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Yes. After you submit a ticket to https://www.talentclick.com/support/, a TalentClick team member will either email or call you to resolve your problem. Video calls and screen shares are also commonly […]

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What type of help services do you offer?

Apr, 15th, 2021
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If you need additional help, support, or resources, we’ve got you covered!  Technical Support – Submit a ticket to https://www.talentclick.com/support/ and we will respond within one business day.  Common questions […]

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