Hire and Develop Resilient Emergency Teams

TalentClick helps emergency services organizations hire, train and retain the right people. Our products are easy to use, available in multiple languages, and all the data is stored securely in the USA or Canada to meet all your privacy needs.

The top challenges TalentClick helps Emergency Services organizations solve:

  • Improve Quality of Hire to reduce employee turnover
  • Improve service and effective call handing, decrease errors
  • Personalize support, training and management of employees in high stress roles
  • Save time reviewing applicants by quickly predicting fit, resilience, and tenure
  • Save money in high training costs (often $40,000+) by investing in the right people



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How We Help: Predictive Analytics

TalentClick behavioral testing provides insight into a person’s default personality traits and how those traits impact their on-the-job behavior. All our assessment reports include:

  • Personalized interview questions to dig deeper into how an individual’s behavior impacts their work
  • Manager tips to help with employee development
  • Job fit considerations relevant to an individual’s strengths and risks to help them perform better at work

TalentClick offers secure data storage in the USA or Canada to meet your privacy needs.

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employer personality assessment 911 dispatcher

“Our Service began using TalentClick Assessments during the COVID-19 pandemic for the recruiting and hiring of new police Call Takers. All facets of TalentClick from set up, to their website and support, have been excellent and very user-friendly. Using TalentClick, our Service was able to hire a full class with about 50% less face-to-face interactions while still maintaining a very high caliber of candidate. We are genuinely thrilled with the product and do think other services would benefit from using it as well.”

– Regional Police Service –

Data Analysis Predicts Top Traits for Emergency 911 Operators

TalentClick assessed data of Emergency 911 Operators to analyze which traits best predict success for training, attendance and long tenure on the job. The results? 8 out of the 9 top predictors are behavioral traits which highlights that personality cannot be overlooked when hiring and developing resilient, effective Emergency Communicators.
Top Predictors Include:

  • Verbal Reasoning
  • Responsibility
  • Regimented
  • Open Communication

Download the Data Analysis to learn more!

Download Data Analysis

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