- INDUSTRIES
-
- RESOURCES
-
-
Recent Posts
-
-
-
- ABOUT
-
Personality Assessments For Emergency Services Dispatchers
Build Resilient and High-Performing Emergency Services Teams
Our personality and skills tests for dispatchers are specifically designed to evaluate a candidate’s suitability for the high-stakes role of a dispatcher before they join your team. Our assessments will help your organization hire, train, and retain individuals who are skilled in their roles and resilient under pressure.
Results
TalentClick’s Impact on Emergency Services Dispatchers
+Turnover
+completing training
%Our Behavioral Assessment Tests for Emergency Services Dispatchers
Save Resources by Making Informed Hiring Decisions
Our user-friendly assessments, available in multiple languages, are designed to help you retain top talent while ensuring your data is securely stored in the USA or Canada, meeting stringent privacy standards.
By utilizing our personality tests for dispatchers, you’ll be able to:
- Reduce training costs by investing in the right people from the start
- Improve service delivery and reduce errors with more effective call handling
- Personalize support, training, and management for employees in high-stress roles
- Save time by quickly identifying candidates with the right fit, resilience, and potential for tenure
Sample Attitude-Values-Personality (AVP) Report for Emergency Services Organizations:
How our Personality Tests for Emergency Services Dispatchers Work
Uncover How Personality Traits and Cognitive Skills Drive Job Success
Our in-depth analysis has pinpointed the key traits that predict success in 911 dispatchers, focusing on training, attendance, and tenure. Remarkably, 8 out of the 9 top predictors are behavioral traits, and advanced cognitive skills underscore the critical role psychometrics play in hiring and developing resilient, effective Emergency Communicators.
Personalized Interview Questions
Delve into how an individual’s behavior influences their job performance, focusing on their ability to handle stress, make quick decisions, and maintain composure in high-pressure situations.
Manager Tips
Access practical guidance for effective employee development, including strategies for improving communication skills, resilience, and adaptability in emergency scenarios.
Job Fit Considerations
Understand an individual’s strengths and risks to optimize their performance at work. This analysis helps ensure each dispatcher is positioned in a role that matches their abilities, reducing turnover and increasing efficiency.
Case study
Data Analysis Predicts Top Traits for Emergency Services 911 Operators
TalentClick assessed data of Emergency 911 Operators to analyze which traits best predict success for training, attendance and long tenure on the job. The results? 8 out of the 9 top predictors are behavioral traits which highlights that personality cannot be overlooked when hiring and developing resilient, effective Emergency Communicators.
TalentClick’s Top Predictors Include:
- Verbal Reasoning
- Responsibility
- Regimented
- Open Communication
Get Started with a Free Trial Today!
See why our data-driven assessments are trusted by top emergency service teams to identify and develop top emergency communicators.
Our Solutions
Other Solutions for Government Organizations Offered by TalentClick
Leadership Profile
Prepare for the future of your organization by predicting your leaders of tomorrow! See how the LP can help you future-proof your organization.
Business Reasoning
Tests advanced verbal reasoning and numerical reasoning ability that are strong predictors of on-the-job success in emergency services 911 operators and telecommunications operators.
Employee Engagement Survey
The Employee Engagement Survey (EE) measures workforce sentiment to help organizations understand what their employees really think and how to take action to improve engagement.
Try TalentClick for Free
Get started with TalentClick and try our unlimited-use standard subscription for free for 7 days. Start hiring and developing top performers with easy-to-action behavioral insights stored in one secure location. Start your trial today!
- Make Smarter Decisions with advanced reporting and actionable insights
- Better Value! Test everyone with unlimited-use subscriptions
- Easy-to-Action Reports showcase Fit Score to position
- Scientifically Validated for employee-related decisions
“Our Service began using TalentClick Assessments for the recruiting and hiring of new police Call Takers. All facets of TalentClick from set up, to their website and support, have been excellent….We are genuinely thrilled with the product and do think other services would benefit from using it as well.”
– Regional Police Service